Graduate Certificate in AI for Retail Operations
Published on June 28, 2025
About this Podcast
HOST: Welcome to our podcast, today I'm thrilled to be joined by Dr. Sarah Peterson, an expert in Artificial Intelligence and the lead instructor for the Graduate Certificate in AI for Retail Operations. Sarah, can you tell us a bit about this course and what inspired you to create it? GUEST: Thanks for having me! This course is designed to equip learners with essential AI skills for the retail industry, which is being revolutionized by technology. I've seen a growing demand for AI professionals in retail, so I wanted to create a program that bridges that gap. HOST: That's fascinating. Could you share some current industry trends that are relevant to this course? GUEST: Absolutely. We're seeing AI being used to optimize supply chain management, personalize customer experiences, and even predict fashion trends. The potential applications are endless. HOST: Those are exciting developments. But I imagine there must be challenges in implementing AI in retail operations. Could you share some of these challenges? GUEST: Sure. One major challenge is the ethical use of AI, such as protecting customer data and ensuring fairness in automated decision-making. Another challenge is the rapid pace of technological change, which requires continuous learning and adaptation. HOST: That's insightful. Looking to the future, how do you see AI transforming the retail industry? GUEST: I believe AI will continue to play a crucial role in enhancing operational efficiency, improving customer engagement, and driving business growth. It's an exciting time to be in this field! HOST: Indeed, it is. Thank you, Sarah, for sharing your insights and expertise with us today. It's been a pleasure talking to you about the Graduate Certificate in AI for Retail Operations. GUEST: My pleasure, thank you for having me!
